Are you regretting paying an Online Agent to sell your property

We’re offering £1000 cashback against the fee you’ve paid an online agent if we sell your property instead*!

We are 100% confident in our ability to sell your property over an online estate agent that we are willing to reimburse your online agents fee if we sell your property before they do.

How can we make this claim, you may ask? There are various reasons why we feel our professional service and wealth of experience make us a stronger option, here are a few:


Michael Jones are easily accessible to guide and support you throughout the entire process of selling your property. You can pop into any of out six high-street offices to talk to us personally, or discuss questions by phone or email – we’ll ensure strong, open lines of communication so that you remain as stress-free as possible.

Online estate agents are mainly Call Centre based meaning you’re likely not to have one point of contact to speak with and will be unable to meet the negotiator(s) to discuss any concerns. Likewise, they won’t be able to meet any potential buyers, which also means they won’t easily be able to identify people uninterested in the property.


Michael Jones property experts have first-hand experience of the local area on both a professional and personal level, with the majority of the team not only living locally but also having grown up in the local area and being part of the community.

Online estate agents work remotely and often rely on a limited number of staff to cover a large region, quite often knowing little or nothing about the local area.


Michael Jones puts customers first. Being a local agent, reputation is everything so we ensure our customer service is first-class and always remains our top priority.

Online estate agents have no incentive to sell your property, they are guaranteed their fee whether they sell your home or not.


Michael Jones provides a fully inclusive service where we work with you and cover all aspects of marketing your property through to the negotiations and sale. Plus you won’t find any hidden extra services that are suddenly required or extra hidden fees with us.

Online estate agents normally charge extra for additional services and marketing support which can result in costing you more money or a lower sale price.


Recently we were instructed to sell a house in Lancing that was initially listed with an online agent. Over a period of 2 months, the vendor received no viewings whatsoever and even had their property Open Day cancelled with just 15 minutes notice. We’ve seen first-hand how using an online estate agent can be detrimental to the sale of your property, and have quite often picked up the pieces when promises haven’t been met.

The vendors had paid a £1000 non-refundable fee for a service they never received and at our first meeting with them were feeling extremely despondent. Within 18 hours of us putting the property on the market, the property was sold and achieved close to asking price.

After months of uncertainty, the vendors were delighted and said they wished they’d come to Michael Jones Estate Agents first, as it would have saved them a lot of time, unnecessary worry, stress, and money.

After paying our online agent upfront we felt totally abandoned, with a lack of communication or any progress on our sale. Our experience with Michael Jones was vastly different with regular updates and advice whenever we needed it. It also helped that the staff clearly knew the local property market where our online agent covered such a wide radius. In our opinion, online agents are a false economy and actually left us out of pocket.”  Mr. Davis, Lancing

If you feel you aren’t receiving the care and attention you deserve from your online agent, take advantage of our cashback offer by calling us on 01903 213 281 or complete our short form by clicking here and add ‘£1000 cashback’ into the ‘Further Details’ section and we will promptly come back to you. We’ll take the time to understand your requirements, act quickly and effectively to achieve the best possible outcome for you.



* Terms and Conditions:

  • Proof of an existing agreement with an online agent and of the £1000 fee already paid must be shown and verified.
  • Michael Jones is the sole high street estate agent instructed.
  • Usual, standard Michael Jones agency fee applies.
  • This offer cannot be used in conjunction with any other special offers or discounts.
  • A Michael Jones board will be displayed on your property.
  • The £1000 cashback will be paid to the vendor upon completion of the property.
  • This offer is valid for anyone who switches sales from an online agent to Michael Jones and instructs us to sell their property between November 2017 and December 2018. 
  • This offer only applies to the selling of residential property and is not available to the letting of property. 
  • Michael Jones reserves the right to decline an instruction.

Content accurate at time of publishing.

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