Tenants

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If you are looking to rent a property, our experienced and friendly lettings teams will help you to find the perfect home to suit your needs. Whether you are looking for a one bedroom flat or a large family home, we will help you to understand and prepare for everything involved when renting a property to ensure that the move to your new home is as stress free as possible.

We will help you to find your perfect property At Michael Jones you’re not just tenants. You’re families, you’re young professionals, you’re workers relocating to West Sussex. You’re looking for a place you can really call home. There is a lot of competition for available rental properties in the current market, but when a landlord lists their property with us, we will email available properties that match your search criteria straight to your inbox.

We will make you aware of all of yours and your landlord’s responsibilities We will talk you through everything that is expected of you as a tenant from caring for the property, rent payments and what to do in an emergency. Equally, we will discuss with you all of the landlord’s legal responsibilities for both you and the property so that you know what to expect.

We will keep your deposit safe It is now a legal requirement for landlords to put their tenants deposit into a government approved deposit protection scheme. Tenancy deposit protection (TDP) schemes guarantee that tenants will get their deposits back at the end of their tenancy, providing that they’ve met the terms of their tenancy agreement.

We will be there to guide you Our experienced and friendly teams of ARLA (The Associations of Residential Lettings Agents) registered lettings experts will be there to help and advise you throughout the process of finding and moving into a new rental home. We will take the time to understand your requirements and will make sure that you are regularly updated on progress. To view a guide to our tenants T&Cs click here.

99%
99% of customers would recommend Michael Jones
95%
95% of our clients rate our service as excellent or outstanding
99%
99% of customers felt that their requirements were well met

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How to report a Maintenance issue

For maintenance issues, you can call our lettings teams on Worthing: 01903 215 631 or Lancing: 01903 756 688 during office hours.

Opening times:

Alternatively, you can click on the below link to access our online, picture based maintenance reporting system where you can report repairs 24 hours a day, 7 days a week using your PC, mobile or tablet. If the problem is simple and can be fixed by yourself, you will receive online guidance to get it solved quickly. If not, a member of our maintenance team will be in touch the next working day to arrange the necessary actions to solve the problem that you are experiencing.

Report a maintenance problem

Meet the Lettings Team

Worthing Lettings Agents

Lucy Hampton
Senior Lettings Negotiator

Contact Lucy

Elise Mackinnon
Lettings Apprentice
01903 213111

Contact Elise

Luke Harmer
Lettings Negotiator
01903 213111

Contact Luke

Mark Howell
Group Operations Manager
01903 213111

Contact Mark

James Catlin
Lettings Manager
01903 213 111

Contact James

George Waring
Lettings Manager
01903 213 111

Contact George

Beky Potter
Senior lettings Negotiator
01903 213 111

Contact Beky

Jake Saunders
Senior Lettings Negotiator
01903 213 111

Contact Jake

Harry Moreland
Lettings Negotiator
01903 213 111

Contact Harry

Lisa Holden
Tenancy Progressor
01903 756 688

Contact Lisa

Lancing Lettings Agents

George Waring
Lettings Manager
01903 213 111

Contact George

Harry Moreland
Lettings Negotiator
01903 213 111

Contact Harry

We are proud members of ARLA Propertymark, the UK’s professional and regulatory body for lettings agents. This means that you have peace of mind that we will provide a professional service and your money is safeguarded by Propertymark’s Client Money Protection scheme.

For our Client Money Handling Procedures please click here.

News and insight

FAQs: What impact does the January 2021 Lockdown have on landlords and tenants?
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  • Avatar Irene ★★★★★ a month ago
    I would like to send a very big thank you to, and to highly recommend, Claire Larbalestier, in the Michael Jones Lettings maintenance department. She has been absolutely brilliant dealing with a very difficult and urgent repair with such … More a positive and 'can do' approach. Her speed and response has been really outstanding and she has coordinated a complex range of tradespeople to get a major repair completed in the shortest time. Our management feels are worth every single penny!
  • Avatar Samantha Gibbs ★★★★★ 3 months ago
    Wow where do I start?! From start to finish Lisa was amazing! Smooth transaction, no stress no worries, any questions i had where answered immediately, any concerns i had were dealt with there and then too! Couldn't fault the services … More which Lisa provided! Thank you so much!
  • Avatar Dan Hoad ★★★★★ 4 months ago
    Pleasure to deal with lisa Holden professional very responsive and polite and very helpful would highly recommend to take care of lettings.